Contact information

Contact us

E-mail

contact@cadecos.com
Response within 24 business hours

Phone

+33 5 37 17 03 94
Mon - Fri between 10 a.m. - 12 p.m. and 12:45 p.m. - 6 p.m.

Mail

e-Namae OÜ
Lõõtsa tn 5, 11415 Tallinn, Estonia

Check out our FAQs

A question? We probably already have the answer!

Check out our FAQ , designed to guide you step by step. Delivery, subscription, returns, payment… everything is explained in just a few lines.

Questions asked by our customers

Contact form

Do you need help?

You can contact us at any time via our contact form. We promise to respond within 24 hours.

Claims and dispute resolution

If you wish to file a complaint regarding our products or services, please contact us via the form above or by e-mail. We will review your request and endeavour to respond within 24 business hours.

If we are unable to resolve your complaint to your satisfaction, you may, where applicable law provides, have recourse to a mediation service or consumer dispute resolution. Further information can be provided upon request.

Tracked delivery

Take advantage of our tracked delivery service to stay informed about the status of your order, from shipment to your door.

Secure payment

Shop with complete peace of mind thanks to our secure payment system, guaranteeing the protection of your personal information.

Orders from mobile

Discover a smooth and convenient experience with our mobile-friendly website. Enjoy a unique shopping experience wherever you are.

Cancel a subscription

You can unsubscribe at any time by simply filling out this form with the email address you used when placing your order. Your unsubscription will be effective within 24 hours.

Access the form

Enjoy many benefits for €38,95 per month

  • Unlimited free shipping
  • Unlimited access to eBooks member zone
  • 50% discount on all our products
  • Priority access to our new products
  • Additional 1 year warranty on your purchases

Enjoy our welcome offer: 50% discount on our product and free shipping (standard price: €6,90). Offer valid until 31/10/2026, limited to one request per household.

You also get 3 days free trial to our Ebooks member area, with access to a large library of newspapers, magazines, ebooks, audiobooks, podcasts and more.

After the trial period, if you are satisfied, a monthly subscription of €38,95 will start automatically, renewable by tacit renewal. You can cancel at any time via "Manage my subscription" in your member area or on our "Contact us" page.

Upon subscription, you will receive an email confirming your order and your access credentials. Take advantage of this exclusive opportunity now!