Our orders are prepared and shipped within 24 to 48 hours. Delivery times generally vary between 4 and 6 business days , depending on your country of delivery.

Delivery is free for "Unlimited Offer" members. For other customers, the delivery fee is €6.90.

We currently deliver to France, Belgium, Luxembourg and Switzerland . Other destinations will be available soon.

Yes, you have 30 days from receipt to return your product. Items must be complete and in perfect condition. Simply contact our customer service to initiate the return process.

As soon as your order is shipped, you will receive a confirmation email with a tracking number . This number will allow you to track your package in real time until delivery. You can click on the link in the email to access the tracking information directly.

If your item is defective or different from the one you ordered, don't worry! Here's what to do:

1. Please contact our customer service department as soon as possible.
2. Please provide your order number and attach some photos if possible.
3. We will explain the return procedure that best suits your situation.
4. We cover all return-related costs.
5. A replacement product or a refund will be offered after receipt of the item.

Your satisfaction is our priority and we will process your request promptly.

To modify your order, you must contact our customer service within 24 hours of your purchase.

Important: If your order has already been shipped, it will unfortunately no longer be possible to modify it . In this case, you can use our "Money Back Guarantee" to return any items you do not wish to keep.

This is our premium loyalty program. For just €38.95/month , you can enjoy:

• Up to 50% off all our products.
• unlimited free delivery ,
• 1 additional year warranty on your purchases,
• unlimited access to the digital kiosk (magazines, novels, comics and newspapers).

You can try the subscription for free for 3 days before committing.

When you register, you receive 3 free days . You can cancel at any time during this period without being charged.

You can cancel your subscription at any time using the cancellation form available on our website. Cancellation is effective within 24 hours and confirmed by email.

Subscribing is very simple:

1. Add the subscription to your cart from the dedicated page
2. Proceed to payment as you would for a regular product.
3. Enjoy your member benefits immediately

Important note: During the subscription process, a €1 charge may be applied to verify the validity of your bank card. This amount will be immediately refunded to your account.

We accept most bank cards (Visa, Mastercard, etc.) as well as secure payments via our trusted partner.

All transactions are protected by an SSL encryption system.

Absolutely. We never store your bank details. Your payments are processed through a certified and completely secure platform.

We use your data only for processing your orders and improving your experience.

In accordance with the GDPR, you can access, modify or delete your information at any time via our customer service.